We're Here to Help

Customer Support

At Nikah Match, we're committed to providing a safe, reliable, and enjoyable experience for everyone. If you have questions, experience technical issues, or need assistance with your account, our support team is here to help.

📧 Contact Support

Need help? Our support team is available to assist with account issues, technical problems, subscription questions, and general inquiries.

Email:
horizongridllc@outlook.com

We aim to respond to all inquiries within 24–48 business hours.

👤 Account Assistance

We can help you with:

  • Creating a new account
  • Signing in to your account
  • Updating your profile information
  • Changing your email address
  • Resetting your password
  • Deleting your account

⭐ Premium Subscription

If you have questions about Premium Membership, billing, or subscription features, we're happy to help.

Please note that subscription payments are securely processed through the Apple App Store or Google Play. Refunds are subject to their respective policies.

📱 Technical Support

If you're experiencing technical issues, please include the following information when contacting us:

  • Device model
  • Android or iPhone
  • Operating system version
  • App version
  • Description of the issue
  • Screenshots (if available)

🛡️ Report a User

If you encounter fake profiles, inappropriate behavior, harassment, scams, or content that violates our Community Guidelines, please report the user through the app or contact our support team immediately.

All reports are reviewed confidentially.

🔒 Privacy & Data Requests

If you would like to request access to your personal information, correct your data, or permanently delete your account, please contact us by email.

We will respond to verified privacy requests in accordance with applicable laws.

❓ Frequently Asked Questions

Is Nikah Match free?
Yes. Downloading and using the basic features of Nikah Match is free.

Do I need Premium?
No. Premium is optional and unlocks additional features designed to enhance your experience.

Can I delete my account?
Yes. You can request account deletion through the app or by contacting support.

🏢 Company Information

Horizon Grid LLC

🌐 Website
https://nikah-match.com

📧 Email
horizongridllc@outlook.com

Thank you for choosing Nikah Match. We appreciate your trust and are committed to helping you have a safe, respectful, and meaningful experience.